Regnas Backpacks Lifetime Warranty
At Regnas, we design our backpacks for durability and reliability. However, we understand that unforeseen issues can arise, especially when you’re constantly on the move. That’s why we stand firmly behind our products with a Lifetime Warranty, ensuring they remain dependable for as long as you own them.

Our Commitment to You
We guarantee that our backpacks are free from defects in materials and craftsmanship. If a defect arises, we will repair the item, replace it, or offer store credit at our discretion, depending on availability.

How to Request a Warranty Claim
If you encounter an issue, simply email us at support@regnasbags.com with a photo of the problem. Our dedicated support team will assess your claim and work with you to find a solution. We trust our customers and appreciate the same trust in return.

You won’t be met with unnecessary bureaucracy or red tape. Just genuine assistance from a knowledgeable team member who has the authority to resolve your concern. Our priority is making things right.

Understanding Common Wear and Tear
Backpacks are subjected to frequent use, and over time, natural wear and tear occur. The most common areas of failure are seams and zippers rather than the fabric itself. That’s why we partner with top-tier manufacturers and use only premium zippers, ensuring long-lasting performance.

We prioritize long-term durability over short-term cost-cutting. By investing in high-quality materials and expert craftsmanship, we ensure that your backpack will serve you well for years to come.

What the Warranty Covers

• This warranty applies only to the original owner of the backpack.
• It covers defects in materials and craftsmanship.

What the Warranty Does Not Cover

• Normal wear and tear, including expected degradation of zippers, buckles, and fabric over time.
• Damage resulting from improper use, accidents, negligence, or abuse.
• Cosmetic changes such as fabric fading or pilling from prolonged use.
• Loss or damage to the contents of the backpack.
• Any consequential damages or losses.

For any questions or concerns regarding your Regnas Backpack, reach out to us. We’re here to help and ensure your travel experiences remain seamless.